About Cowan Costumes
Cowan Costumes, Inc., located just 50 miles southwest of Dallas in Cleburne, TX, has been manufacturing high quality costume characters for clients worldwide since 1986. Our #1 goal is to create smiles on the faces of those who buy, use, and see our characters. Although we enjoy what we do, we are serious in our commitment to create the best costume characters on the market.
We specialize in creating custom-made costume characters. Whether you need 1 character or 1001, our experienced production team can handle the job with ease. All departments, from Sales / Marketing through Shipping, work hand in hand to insure that your project is given special attention.
Our staff has accrued over 100 years of experience in creating costume characters. Every member of the Cowan Costumes team is dedicated to giving you what you want when you want it.
Our Costume Quality Commitment
Cowan Costumes is committed to customer satisfaction. We believe it is our responsibility to provide our customers with the highest quality product, in both materials and workmanship. We also dedicate ourselves to giving you the best customer service. We are committed to listening to our customers to insure that your needs and wishes are fulfilled. We believe you, our customer, are the best judge of what you need and want in a costume character.
We are committed to building our costumes with the performer in mind. The more comfortable the performer, the more animated he or she will be and the more your guests will enjoy their encounter with your character.
Our Costume Character Guarantee
We at Cowan Costumes, guarantee our products to be free of defects for 90 days from the date of customer receipt. Because of the nature of our products, we cannot control the use of our characters. Therefore, after 90 days, each defect will be evaluated before determining problem resolution.